Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:
1. About the cancellation policy
1.1 Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
In order to exercise your right of withdrawal, you must give us (COFFRIGO GmbH, Artur-Kutscher-Platz 1, 80802 Munich, Tel. 0049 177 272 47 00, email: firstname.lastname@example.org) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to cancel this contract.
In order to meet the cancellation deadline, it is sufficient that you send the message about the exercise of the right of cancellation before the cancellation period expires and that you have returned the goods within the period defined below.
1.2 Consequences of cancellation
If you cancel this contract, we have made all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the immediate costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.
1.3 Exclusion or premature expiry of the right of withdrawal
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods if your seal has been removed after delivery.
1. Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging and unopened with all accessories.
2. If possible, please do not send the goods back to us freight collect.
3. Please note that compliance with the above conditions is a prerequisite for the effective exercise of the right of withdrawal.